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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kelly Larkin

Kelly Larkin

November 1, 2024

5  out of  5
rating by Kelly Larkin
"Just became a client and I can say that I truly feel in good hands here. Shoutout to Brandy for being extra kind and helpful!"
We responded:
"Kelly, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Eric Spurlock

May 21, 2024

5  out of  5
rating by Eric Spurlock
"Professional and Thorough!! Recently moved all policies to Jacob and his team and couldn’t be happier with the process, attention to detail and costs. All team members were friendly, knowledgeable and helpful making for a seamless transition. Only issue is ….on me…. Why this wasn’t done sooner!! Thank Jacob Lewis Team"
We responded:
"Eric, it has been great getting to know your family and really appreciate the opportunity for our family to grow with yours here at Jacob Lewis State Farm. If there is ever anything you need please don't hesitate to reach out and we will get you taken care of. Enjoyed chatting about your golf game... keep hitting them straight."
Profile photo of Chelsea Pardue

Chelsea Pardue

April 9, 2024

5  out of  5
rating by Chelsea Pardue
"Jacob and his team are always available to assist. Very responsive and helpful. It’s nice knowing that you can reach out and someone will respond."
We responded:
"Thanks Chelsea... it's much easier to hold up our end of the bargain when we have such great neighbors to work with. Please let us know if there is anything we can do in the future and please keep us in mind for friends and family!"
Profile photo of Michael Nichols

Michael Nichols

April 6, 2024

1  out of  5
rating by Michael Nichols
"Was cheaper at first to many rate increases will be leaving"
We responded:
"Michael, thanks for the feedback! As I'm sure you can imagine we would love to be in control of the rates State Farm offers, unfortunately we are not. We can control the VALUE associated with those rates though. No individual nor company would ever strive to be described as "cheap" in their marketing efforts; however, we all strive to provide the best experience possible for our customers. "
Profile photo of Kyle Marshall

Kyle Marshall

March 30, 2024

5  out of  5
rating by Kyle Marshall
"Great staff who are willing to help with your insurance needs! Highly recommend!"
We responded:
"Kyle has the patience of a saint and was willing to work with us on getting his policies set up not only in time but accurately. We really enjoyed the opportunity Kyle and please don't hesitate to give us a call!"
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john dalessandro

March 28, 2024

5  out of  5
rating by john dalessandro
"we moved all of our insurance policies (house, auto, life, business, umbrella) to jacob a few years ago and couldn't be happier! his prices are very competitive and his entire team is incredibly friendly every time we call or stop by. he's helped us with a claim and got us paid quickly and our property fixed expeditiously. jacob and his entire staff make us feel like we are the most important customer and they are all happy to sit down with us one -on-one and help us with our insurance needs. we couldn't be happier with our decision to go with jacob lewis!!!"
We responded:
"There are so many great clients we meet with and work with every day and none come to mind faster than John. He and his staff have been great clients as well as strategic centers of influence for the Jacob Lewis State Farm agency and we are thankful we could earn his business. Thanks "
Profile photo of Briana Graham

Briana Graham

March 28, 2024

5  out of  5
rating by Briana Graham
"Always responsive and very friendly. Always answering my questions and guiding me through the best options. I wouldn’t use any other insurance company."
We responded:
"In the paraphrased words of the movie Wedding Crashers ... "if you leave us, weeee willlll find youuuuuu". In all honesty though Briana it was as simple as ever helping you with your policies. We wouldn't be needed if it was always that easy... have a great day!"
Profile photo of Ben Schapman

Ben Schapman

March 28, 2024

5  out of  5
rating by Ben Schapman
"The best customer service you can find. Jacob Lewis knows how to take care of his clients!"
We responded:
"Ben and Gabby joined our family early on and have been great to work with. Thank you!"
Profile photo of Adam Sledd

Adam Sledd

March 28, 2024

5  out of  5
rating by Adam Sledd
"Jacob and his team are a customer centric organization, focused on quick responses and issue resolutions, while maintaining a personalized community based approach often missing from large businesses. Each team member is accessible and works diligently to ensure the insurance landscape remains an easy to understand process."
We responded:
"Adam is a great client we have had the chance to work with and love the fact he still stops in to just say hi or see how things are! Those are the relationships that we hope to build and develop, thanks for the time and kind words!"
Profile photo of Kelly Six

Kelly Six

March 27, 2024

5  out of  5
rating by Kelly Six
"Jacob has been helpful with all of our insurance needs. He is quick to respond and thorough when answering questions. It’s good to know you have the option to talk to an actual person instead of navigating a website."
We responded:
"Makes us smile Kelly when we read reviews confirming what we strive for every day. Our customers mean a lot to us and when things get busy we try to never let them feel anything less. Thank you for the kind words and please let us know anyone else who might benefit from that same great service!"
Profile photo of Ian Dempsey

Ian Dempsey

March 27, 2024

5  out of  5
rating by Ian Dempsey
"Jacob is superb. He is always readily available to discuss any of my needs regarding my homeowners and auto insurance."
We responded:
"Thanks Doc! Appreciate the opportunity to work with such a great family... we are always here if you all need anything."
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brian farrington

March 27, 2024

5  out of  5
rating by brian farrington
"Very knowledgeable and Friendly. Answers any questions I have quickly and resolves any issues in a timely manner. A+ service. I highly recommend them"
We responded:
"Knowledge is power Brian and we are pleased to hear your kind words! Thanks again for your business and don't be a stranger when you are in town."
Profile photo of James Martin

James Martin

March 27, 2024

5  out of  5
rating by James Martin
"Highly recommended! Took extra time to walk through my plan with me to make sure we have the right coverage. Great experience."
We responded:
"James, it was great working with you and getting to know about you and the family more so that we could make sure your policy was exactly tailored to what YOU needed! Welcome to our larger family"
Profile photo of Michael Cotter

Michael Cotter

March 27, 2024

5  out of  5
rating by Michael Cotter
"Jacob and his team have been exactly what I was looking for in an insurance agency! They are a knowledgeable, welcoming group who have been nothing but professional in my few years of being a client with them. Highly recommend!"
We responded:
"There are a lot of choices out there and we try to show our clients that we really value them when they choose us! Happy to hear the experience lines up with what we think of you Michael, have a great day."
Profile photo of Pam Lewis

Pam Lewis

March 27, 2024

5  out of  5
rating by Pam Lewis
"Jacob and his ream are great to work with~ very knowledgeable, professional and courteous. Their timelines and attention to detail is very appreciated. I highly recommend them."
We responded:
"We think our team is pretty great as well but always love hearing the opinions of the best part of US - our customers! Thank you for the recommendation..."
Profile photo of Shellie Wright-Tasker

Shellie Wright-Tasker

March 26, 2024

5  out of  5
rating by Shellie Wright-Tasker
"This is the most welcoming insurance company ever. The employees are right on it if you need anything they go out of their way to help you. I was offered a drink while I waited 😀"
We responded:
"Shellie, Thank you so much for the kind words, we take a lot of pride in serving our customers and our community! I hope we continue to earn your business for many years to come. We also have a wonderful referral program if you know anyone that might enjoy the same great service."
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norma epp

February 24, 2024

5  out of  5
rating by norma epp
"Thank you Amber for your personalized service! Couldn't navigate the insurance world without your help."
We responded:
"Norma, We agree, Amber is pretty great! Thank you for kind words and please let Amber or any of us know if there is anything else we can do to earn your business. "
Profile photo of Derek Chapman

Derek Chapman

December 27, 2023

5  out of  5
rating by Derek Chapman
"I deal with Charity, she’s wonderful to deal with, professional and knowledgeable. I highly recommend."
We responded:
"Derek, We couldn't agree more... and yes please feel free to recommend! We have a great referral program and always enjoy positive word of mouth from our customers. Thanks!"
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Edward Barksdale

November 17, 2023

5  out of  5
rating by Edward Barksdale
"Great customer service from Debra Robertson. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"
We responded:
"Edward, Thanks for the feedback and we definitely have come to expect nothing but greatness from Deb! I appreciate the kind words and please let us know anything we can do to continue to earn your business. "
Profile photo of Josh Donald

Josh Donald

September 19, 2023

5  out of  5
rating by Josh Donald
"The staff was very knowledgeable and friendly. I recommend for anyone looking to have auto, life, or other insurance needs."
We responded:
"Josh, If the name was "Jake" we would sign you up for a mascot job singing our praises like that! Thank you and I'm glad to hear we took care of everything you needed. Please keep us in mind for any friends or family that might enjoy the same great service!"
Profile photo of Celyne Heck

Celyne Heck

March 25, 2023

5  out of  5
rating by Celyne Heck
"Love this place!!!! Debra is great"
We responded:
"Celyne, She's starting to have a cult following with the type of service she provides! Thank you for your feedback and please let us know if there is anything we can do to further make your experience great."
Profile photo of Jamie Hampton

Jamie Hampton

July 13, 2022

5  out of  5
rating by Jamie Hampton
"Jacob writes my business insurance I highly recommend him and his agency to any business owner! Easy to deal with, answers all of my questions promptly and was able to provide more coverage at a lower cost than my previous insurance company. You won't be disappointed!"
We responded:
"Jamie, Please Please keep going! Lol thank you for the wonderful feedback and vote of confidence, we try to strive for perfection but recognize on a daily basis we need to earn our customers business through every consistent interaction. Feel free to send any referrals you may have our way and we will take the same great care of them too!"
Profile photo of Gene Greubel

Gene Greubel

August 31, 2021

5  out of  5
rating by Gene Greubel
"Very Professional and Friendly. Plus saved me a lot on my truck, motorcycle, and renters insurance. I highly recommend them"
Profile photo of Rob Hazelbaker

Rob Hazelbaker

August 19, 2021

5  out of  5
rating by Rob Hazelbaker
"Kayla was very professional and helpful took time to explain the policy and made me want to do business with state farm."
Profile photo of Deb Robertson

Deb Robertson

August 18, 2021

5  out of  5
rating by Deb Robertson
"Very nice people, they offer a drink or coffee when visiting. Very clean office, great customer service and substantial savings with great coverage. Recommend them to everyone"